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Description
HPE Foundation Care Call-To-Repair - Post Warranty (Renewal) - 1 Year - Warranty 5600hi 24p SvcHPE Foundation Care Call To Repair offers enterprise class protection for your critical IT infrastructure after the warranty period, combining rapid support with proven service delivery to maximize uptime. This renewal plan delivers a comprehensive blend of remote diagnostics, on site hardware repair, and software support designed to keep your servers, storage, and networking devices running smoothly. With a 6 hour repair service response, access to
HPE Foundation Care Call-To-Repair offers enterprise-class protection for your critical IT infrastructure after the warranty period, combining rapid support with proven service delivery to maximize uptime. This renewal plan delivers a comprehensive blend of remote diagnostics, on-site hardware repair, and software support designed to keep your servers, storage, and networking devices running smoothly. With a 6-hour repair service response, access to software updates, and collaborative management for select non-HPE software, this service helps IT teams focus on strategic initiatives while leaving the heavy lifting to Hewlett Packard Enterprise experts.
- Rapid 6-hour response for faster recovery – Expect a prompt diagnosis and rapid action when issues threaten critical workloads, minimizing downtime and preserving service levels across data centers and remote sites.
- On-site hardware repair included when needed – If remote resolution cannot fully resolve the problem, qualified technicians are dispatched to perform on-site repair, reducing the time to restore availability and keeping your environments online.
- End-to-end hardware and software coverage – HPE Foundation Care spans hardware support, remote diagnostics, on-site service, and software updates, ensuring your entire stack is supported and aligned with best practices.
- Basic Software Support with Collaborative Call Management – For eligible software, receive remote technical assistance, software updates and patches, plus Collaborative Call Management for selected non-HPE software to streamline issue resolution.
- 1-year renewal with included new releases updates – The renewal term sustains continuity, with access to New Releases Update service to help resolve ongoing problems and keep your environment current.
Technical Details of HPE Foundation Care Call-To-Repair - Post Warranty (Renewal) - 1 Year - Warranty 5600hi 24p Svc
- Service duration: 1 Year from activation, designed to bridge the gap between warranty expiry and long-term support strategy.
- Response and repair time: 6-hour service response to facilitate rapid investigation, escalation, and on-site or remote remediation as appropriate.
- Coverage scope: Comprehensive hardware support complemented by software updates and patches for eligible HPE software, with Collaborative Call Management for select non-HPE software.
- Delivery model: Remote diagnosis and support paired with on-site hardware repair when necessary to resolve hardware failures and restore performance.
- Software updates: Updates for covered HPE software and patches for selected third-party software as provided by original manufacturers, helping to stabilize compatibility and security.
How to Install HPE Foundation Care Call-To-Repair
- Confirm eligibility and renewal status with your HPE account manager or authorized partner to ensure coverage aligns with your hardware and software estate.
- Submit a service request through the HPE support portal or your designated account contact, providing product identifiers (model, serial, or SKU) and a brief description of the issue.
- Coordinate with HPE technical resources for remote diagnostics; prepare access credentials, location details, and any relevant logs or error messages to accelerate troubleshooting.
- When remote resolution cannot fully address the fault, a qualified technician is scheduled for on-site hardware repair, with parts provided as part of the service when required.
- Once activated, leverage ongoing coverage for hardware repairs, software updates, and collaborative support for eligible software to maintain peak performance and reduce the risk of downtime.
Frequently asked questions
- What does HPE Foundation Care Call-To-Repair cover? It provides remote diagnostics and support, on-site hardware repair when needed, plus software updates and patches for eligible software. Collaborative Call Management extends to selected non-HPE software to streamline issue resolution.
- What is the service duration and renewal purpose? The plan lasts 1 year and is designed to maintain system availability after warranty expires, with the option to renew for continued protection and access to new releases updates.
- What is the response time? The service guarantees a 6-hour response window for repair-related issues, enabling timely escalation and action to restore services quickly.
- Does it include on-site visits? Yes. If remote resolution cannot fix the problem, on-site hardware repair is included to minimize downtime and ensure rapid restoration of critical infrastructure.
- Are software updates and third-party patches included? Updates for covered HPE software are included, and updates/patches for selected third-party software are provided as they are made available by the original manufacturers.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.3 ★★★★★
Based on 14 reviews
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Product Reviews
★★★★★ 5
Great item!
works great. I can plug my backup into it and my printer, so I don't need to connect the printer to the internet.
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Reviewed in the United States on April 28, 2026
★★★★★ 5
3 YEARS LATER REVIEW, and 2 YEARS LATER REVIEW
Style: 7 in 1 【1 HDMI】
(3 years now I have had this and today is July 12th 2025. I literally love this thing so much I came back yet again to tell you after 3 years it works just as good as the day I originally got it. It is scuffed and scratched, has the remnants of tape and stickers i applied over the years, it has seen much wear, tear, and abuse by me, and works perfectly! ANKER makes great products, but especially nowadays when there is so much cheap garbage out there, everything i have brought by ANKER just works everytime. The only time I have had an issue? Is when I broke something, or dropped it under a car wheel (I actually did this with the first one I bought, not from Amazon, but a few months beforehand, it still worked until I started messing with it to see if it still functions lol), because I tend to be extremely irresponsible with my portable electronics. If you do buy this, and you forget to order a power supply, I bought a 100w power supply from Walmart for it, that is also three years old and works great as well. If it makes it 5 years, I'll be back to tell you about it. Now, keep reading to see the first review i left awhile ago)
This thing is so awesome. I had to come back and write another review first off. You will need a 100 watt power supply to go with it separately just get that out-of-the-way. You can get one at Walmart for fairly cheap. That’s what I did and after about six months, I actually glued the hub permanently to the power supply so they would never be separated now let me tell you how versatile this thing is you can take your iPad plug it into the little USB-C sticking out of the end of it then you could take an HDMI cord from the hub and plug it into your TV. If you have a splitter, you can do it into several TVs or several monitors. It has a microSD card for all your pictures. It has a not as micro a little bigger memory card can’t remember what they’re called but they go in like cameras and stuff SD cards? It reads those two it’s got a USB-C out so you can charge your phone if you have an iPhone and an iPad like I do it connects your iPhone into your iPad together so you can play video games on your phone on your giant screen of your iPad running an HDMI cord to your TV now you’re playing on your phone on your monitor and your TV and your iPad all at the same time and see how awesome I’m saying this is you can plug a keyboard into it and a microphone and a mouse and now your live streaming your gaming on your iPad your monitor your TV your projector I’ve even hooked mine to a projector! I’ve literally spent hours trying to see how many items I could plug into this thing and run at the same time just so I could put it on my YouTube channel and show off and have people give me no props, shake their heads, and say I’ve got way too much free time on my hands. Doesn’t that sound amazing? That could be you. One guy who made fun of me relentlessly in the comment section a week later asked me where I could get one and guess what I told him I could get one for twice the amount that I paid for it and he paid me so I win guess what I do with the money? I bought a midi cord that I plugged into my MPC so I could play music on GarageBand on my phone. Had another cord going from the hub to a monitor where I could watch OBS for studio live streaming as a third cord projected the entire image on a wall, 6 feet across while I produce this music a microphone that I also had plugged it into the hub was recording me freestyle horribly because I cant rap, but all of those magic moments captured on a small SD card also plugged into the hub at the time I just left in the hub and when I was done, all I had to do was unplugged the USB-C from my phone into my computer and transfer all the information over i’ve plugged my GoPro into it from my GoPro. I was able to power a light and a microphone this thing is endless possibilities. Do yourself a favor and get one anchor products are amazing and guess what I’ve stepped on this thing countless times my dog thrown it across the room. It’s fallen downstairs. I dropped a puddle of water put it in a bowl of rice it still works. I should be selling these things man they’re incredible.
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Reviewed in the United States on April 23, 2024
★★★★★ 5
Durable, highly functional, and super reliable
Style: 7 in 1 【1 HDMI】
4 years since purchasing this and it's still just as useful, functionality is perfect, and compatibility is high. I use this with a Linux Pixelbook most often, but it's convenient for every device I own, including Android phones and tablets. The HDMI output works really well with devices capable of video output over USB-C, and this feature has never degraded for me. I routinely loaned it to students and professors for presentations when their own HDMI dongles or SD card adapters failed and it always immediately worked. I recently ordered an Anker 555 8-in-1 hub for the addition of ethernet, but I will continue using the 341 as well.
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Reviewed in the United States on March 26, 2026
★★★★★ 5
Great product - different than my prior ones though from same listing
Style: 7 in 1 【1 HDMI】, Style: 7 in 1 【1 HDMI】
I had this for years for my MacBook Pro because Apple thinks we don't need at least ONE usb port on the computer anymore...which is what it is. This thing works amazing, super fast, and does exactly what I need it to do.
***My hubby lost his, so I gave him mine and said I'd order another one for myself. This new version is a little smaller than my last one which I don't mind, didn't come with a little slide in protective case like the last two did which is a little sad, and there's a stupid sticker on it now when you get it that you need to be careful or it will leave the sticky crap all over it (like mine pictured 🤦🏼♀️) which I hate because now I have to deal with that. None of these things are deal breakers as it is a great product, I just wish it was the same as the last two I got since it was the exact same listing (clicked on it from prior purchase and says purchased two times) and didn't say it was an updated version of the product.
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Reviewed in the United States on February 4, 2026
★★★★★ 4
Quality product that serves my need!
Style: 7 in 1 【1 HDMI】, Style: 7 in 1 【1 HDMI】
I purchased this to accommodate my work from home set up and for the most part it does a good job. Whenever I turn my laptop on it gives me a message that it needs a little bit more powerful version. I am still able to use it probably would just not plug anything else into it. I work from home on average two days a week sometimes more and this comes in extremely handy to hook up my additional monitor, keyboard, mouse, and one additional item if I chose, so I like to buy anker brand as I know it’s reliable, and they stand behind their product. I have never had anything but good results with anker products. It is a great size for portability if I need to work from somewhere other than home, it’s super easy to use basically plug-in play. It does get a little warm. I’m sure the more things that are plugged into it would cause it to get warmer quicker overall I am happy with this product. It serves the purpose I bought it for.
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Reviewed in the United States on April 3, 2025