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Scaling Up Excellence: Getting to More Without Settling for LessWall Street Journal Bestseller "The pick of 2014's management books." Andrew Hill, Financial Times "One of the top business books of the year." Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization's success: how to scale up farther, faster, and more effectively as an organization grows. Sutton and Rao have devoted much of the last decade to
Wall Street Journal Bestseller "The pick of 2014's management books." -Andrew Hill, Financial Times "One of the top business books of the year." -Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization's success: how to scale up farther, faster, and more effectively as an organization grows. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field.Binding Type: Hardcover
Publisher: Crown Business
Published: 02/04/2014
ISBN: 9780385347020
Pages: 346
Weight: 1.05lbs
Size: 8.20h x 5.70w x 1.40d
Review Citations: LJ Best Books of Year 12/01/2014 pg. 32
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Product Reviews
★★★★★ 5
Fantastic watch
Color: Gray/Gray/Digital
I have bought these for years. I absolutely love this watch. It does everything that I need and wears like iron.
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Reviewed in the United States on December 17, 2025
★★★★★ 5
Perfect
Color: Black/Black/Digital
Love this brand. 10/10
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Reviewed in the United States on June 3, 2026
★★★★★ 4
Used Watch?
Color: Black/Gray/Digital
The watch is great but the watch had been worn. The protective film was removed and it was loose in the watch box and not on the plastic holder. I bought a new watch not a used one.
Joe
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Reviewed in the United States on July 21, 2025
★★★★★ 5
Husband's favorite work watch
Color: Black/Black/Digital
Nice, men's work watch, heavy-duty and professional grade. This is my husband's fifth one, he loves them...
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Reviewed in the United States on December 3, 2025
★★★★★ 1
My last Timex and why.
Color: Black/Gray/Digital, Color: Black/Gray/Digital
New edit. Upon further reflection, I’ve only had, a couple of exploratory years with Swatch excepted, Timex watches.
My first one was when my mother replaced the Chicita Banana “tickity tock” sticker with a real Timex wind up watch before my first Cub Scout camp.
In addition to many other Timex products, I’ve had these Ironman watches for the past 25+years. Usually the band wears out and can’t be replaced after three or four years. This particular watch fell apart less than six weeks old. It wasn’t hit by impact. It just came apart while I was driving down the road. I wonder if they’ve changed their manufacturing process. See photo for details. What is truly infuriating is that rather than replacing it, because it is truly a warranty issue, the told me to ship it to their offshore repair facility (which could take 3-5 months) and pay what might be half the value of the watch. Things happen, but the intentional friction they have created to avoid their obligations borders on malpractice and speaks to their indifference toward customer experience and subsequent lifetime value.
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Reviewed in the United States on September 4, 2025
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