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Description
No Rules Rules: Netflix and the Culture of ReinventionNetflix cofounder Reed Hastings reveals for the first time the unorthodox culture behind one of the world's most innovative, imaginative, and successful companies There has never before been a company like Netflix. It has led nothing short of a revolution in the entertainment industries, generating billions of dollars in annual revenue while capturing the imaginations of hundreds of millions of people in over 190 countries. But to reach these great
Netflix cofounder Reed Hastings reveals for the first time the unorthodox culture behind one of the world's most innovative, imaginative, and successful companies There has never before been a company like Netflix. It has led nothing short of a revolution in the entertainment industries, generating billions of dollars in annual revenue while capturing the imaginations of hundreds of millions of people in over 190 countries. But to reach these great heights, Netflix, which launched in 1998 as an online DVD rental service, has had to reinvent itself over and over again. This type of unprecedented flexibility would have been impossible without the counterintuitive and radical management principles that cofounder Reed Hastings established from the very beginning. Hastings rejected the conventional wisdom under which other companies operate and defied tradition to instead build a culture focused on freedom and responsibility, one that has allowed Netflix to adapt and innovate as the needs of its members and the world have simultaneously transformed. Hastings set new standards, valuing people over process, emphasizing innovation over efficiency, and giving employees context, not controls. At Netflix, there are no vacation or expense policies. At Netflix, adequate performance gets a generous severance, and hard work is irrelevant. At Netflix, you don't try to please your boss, you give candid feedback instead. At Netflix, employees don't need approval, and the company pays top of market. When Hastings and his team first devised these unorthodox principles, the implications were unknown and untested. But in just a short period, their methods led to unparalleled speed and boldness, as Netflix quickly became one of the most loved brands in the world. Here for the first time, Hastings and Erin Meyer, bestselling author of The Culture Map and one of the world's most influential business thinkers, dive deep into the controversial ideologies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from Hastings's own career, No Rules Rules is the fascinating and untold account of the philosophy behind one of the world's most innovative, imaginative, and successful companies.Binding Type: Paperback
Publisher: Random House Large Print Publishing
Published: 09/08/2020
ISBN: 9780593152386
Pages: 464
Weight: 1.05lbs
Size: 9.10h x 6.10w x 0.90d
Large Print
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4.2 ★★★★★
Based on 244 reviews
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Product Reviews
★★★★★ 5
Great printer...I thought
Style: WF-4820, Set: 1. SINGLE TRAY (250 sheets)/FAX/ADF/PRINT/COPY/SCAN
This unit has really great reviews and many from small biz owners who say it works great and lasts. I've had it for a month and I'm really happy with it. It's much better than my last one. If it lasts as so many other reviews say, it's a great purchase.
**UPDATE**
Loved this printer. Only used it a few times. On the 3rd month, I pushed the button to turn on the printer and there was no response at all. I tried everything. Checked all connections and the outlets. It would not turn on at all. I was out of the return window with Amazon, so I called Epson. They told me they are sending a unit to me and to return mine with the box and label in the shipment. But they said they are NOT SENDING A NEW UNIT, BUT A REFURBISHED UNIT! I am not at all happy about this! I purchased a new printer, not a refurbished printer, and I want a new one! So, I'm really unhappy with Epson right now.
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Reviewed in the United States on November 6, 2025
★★★★★ 1
Not a good choice.
Style: WF-4820, Set: 1. SINGLE TRAY (250 sheets)/FAX/ADF/PRINT/COPY/SCAN
I recently purchased this printer with high hopes of a reliable and efficient printing solution. Unfortunately, my experience with this printer has been nothing short of a nightmare.
Connectivity Woes:
The most glaring issue is its abysmal Wi-Fi connectivity. Despite being placed right next to the router, the printer consistently displays a "Poor Wi-Fi Connection" message. This is in stark contrast to all other devices in my home, which work seamlessly with the Wi-Fi network. Even my old laser printer, which is placed close to the same location, functions without any connectivity hiccups. It's baffling how a modern printer can struggle so much to maintain a stable Wi-Fi connection.
Scanning Nightmares:
The scanning functionality of this printer is equally disappointing. The user interface is far from user-friendly, making it a daunting task to set up scanning to email or computer directly from the printer. This is a basic feature that should be intuitive and hassle-free, but instead, it's a convoluted process that requires unnecessary effort and time.
Ineffective Customer Service:
I reached out to customer service in hopes of resolving these issues. While they guided me through a reset process, the solutions they provided were only temporary fixes. The problems resurfaced shortly after, leaving me back at square one. It's frustrating to invest in a product only to find that the customer service solutions are inadequate and short-lived.
Comparative Performance:
What's more perplexing is that my older laser printer, which is from a different brand, continues to perform flawlessly in terms of connectivity and scanning capabilities. This stark contrast highlights the subpar quality of the Epson.
Final Verdict:
I'm deeply disappointed with this printer and regret this purchase immensely. Its inability to maintain a stable Wi-Fi connection, along with the cumbersome scanning setup and unsatisfactory customer service experience, make this printer a headache rather than a helpful device. I strongly advise against considering this printer if you value reliable performance and user-friendly features. Save yourself the frustration and explore more dependable options on the market.
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Reviewed in the United States on August 10, 2023
★★★★★ 5
Easy set up on USB cable. Works as expected on my Windows 11 computer
Style: WF-4820, Set: 1. SINGLE TRAY (250 sheets)/FAX/ADF/PRINT/COPY/SCAN
I got this Epson All-In-One printer for my work. I had been using HP printers for years. I started having problems with paper handling on them. Things like getting a paper jam error when there was not paper jammed in it. I decided to try an Epson for a change. I have had the printer now for three weeks. So far it has worked great. Easy to set up on my Windws 11 computer. Works great for printing and for scanning. I have it set up by USB cable because I don't have reliable wireless internet in that part of the building. No issues with the USB configuration. Ink usage seems good so far. Ink on any printer is expensive, but that was expected. I would recommend this printer.
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Reviewed in the United States on March 28, 2026
★★★★★ 4
Much harder to install than expected - especially if you have a comma in your Wifi password
Style: WF-4820, Set: 1. SINGLE TRAY (250 sheets)/FAX/ADF/PRINT/COPY/SCAN
I found this printer surprisingly hard to install. First, I used the software on the DVD that came with the system. That caused my computer to crash and reboot! After it rebooted, I downloaded the (presumably newer) combo installer from the Epson web site. That ran, but when it came time to connect the printer to the wifi network, I found that there is no way in the Epson network configuration wizard to use a comma in the wifi password. There is a period and many other symbols, but I didn't see a comma. But our system admin used a comma in our wifi password, so I couldn't connect the printer to the wireless network. I had to dig up a LAN cable and plug the printer into a network switch, restart the installation and configure the printer for a LAN connection. That seemed to work, at least according to the installer, but when I tried to print a test page there was a print connection failure. After running the "Epson Printer Connection Checker", it found a printer port error and tried to fix it, but was unable to. So, I removed the printer entirely from the computer using Windows device management and had Windows try to detect the printer. That finally worked, although now the Fax device is missing. But at least now I can print, and the print quality looks good. But I'm still frustrated by the inability to connect to the wifi.
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Reviewed in the United States on April 10, 2023
★★★★★ 5
Great printer
Style: WF-4820, Set: 1. SINGLE TRAY (250 sheets)/FAX/ADF/PRINT/COPY/SCAN
This printer is compatible with my Apple Mi 4 desktop and my Apple Laptop.
I didn’t have a dvd player, so I went to the required Epsom website, and downloaded the software. No issues. All of the bells and whistles on the printer works flawless. Follow the directions and enjoy the results .
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Reviewed in the United States on April 17, 2026