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Description
The Power of Business Process Improvement: The WorkbookIf you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business
If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities-the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable. Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement.Binding Type: Paperback
Publisher: Lowell Books
Published: 07/31/2013
ISBN: 9780976042839
Pages: 180
Weight: 0.95lbs
Size: 11.02h x 8.50w x 0.38d
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4.6 ★★★★★
Based on 19 reviews
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Product Reviews
★★★★★ 5
Well worth the reasonable price!
My dogs love these. They hold up well to chewing and tugging. They’re a hit and will buy on repeat!
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Reviewed in the United States on May 17, 2026
★★★★★ 3
Came apart too quickly
Came apart too quickly but my dog loved it.
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Reviewed in the United States on April 14, 2026
★★★★★ 5
Hard diameter to find
I took a chance on these ropes being the right size diameter for my English Bulldog. So many times in pet stores they either have just the huge diameter for the large breed dogs or the very small diameter and length for the little dogs. These were perfect and a great value getting two ropes of the same size.
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Reviewed in the United States on January 14, 2026
★★★★★ 5
Great value for my money.
Strong and durable and just the right length my puppy can't bite my hand while playing with him
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Reviewed in the United States on April 28, 2026
★★★★★ 5
These are NOT meant for regular play like the other reviews seem to think.
First things first, ignore 90% of these reviews. The reviews saying these balls didn’t last very long clearly don’t know what they’re meant for. These are not “drop and play” kinds of toys. They’re meant to be used as reward toys. Meaning they get used during training sessions for a quick game of tug to reward the dog for good behavior. These are NOT meant for unsupervised play, and not meant for dogs who don’t have reliable recall or drop/Aus commands.
That being said, my dog is 95 pounds and stands 29” at the shoulder. She’s a big girl who plays rough. Immediately after opening the package, we did a quick training session with these reward toys. They held up EXTREMELY well. They are made of rubber which means she doesn’t shred them in one short game of tug unlike some of the foam reward toys you will come across. I did have to tighten the knot below the ball before using them, but that’s to be expected with any rope style toy.
If your dog does not have a reliable drop command and they are any larger than maybe 25lbs, I would not suggest using the smaller ball. If Nikita didn’t have a reliable drop command, it would be incredibly easy for her to wind up choking on the smaller ball. Even the large ball is pushing it on choking hazard size for a large dog, but again, reliable drop commands are important.
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Reviewed in the United States on August 6, 2020